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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jame Kirkland

August 14, 2026

5  out of  5
rating by Jame Kirkland
"Office staff are very professional and easy to reach. Quick response time."
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Kimberly Burnsed

August 13, 2026

5  out of  5
rating by Kimberly Burnsed
"Jorgan and the staff in this office have gone above and beyond to assist me with all of my insurance needs. They are very responsive, helpful, and informative. Can’t say enough great things about them.
I dreaded the idea of shopping around for new Home owner’s insurance but Jorgan made it so simple and assisted through the whole process with getting it changed over. Highly recommend them!"
We responded:
"Hi Kimberly! Thank you so much for your kind words and recommendation! We’re thrilled to hear that Jorgan and our team were able to make the process of switching your homeowners insurance simple and stress-free. We truly appreciate you trusting us with your insurance needs and are always here whenever you need us! -Taylor Christmas State Farm"
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Deb Jordan

August 13, 2026

5  out of  5
rating by Deb Jordan
"Taylor and her team are fantastic, open, honest and ALWAYS there to help. I have never had an agent explain things in a way the lay person could totally understand.
Thank you Taylor for you and your AWESOME team!!!"
We responded:
"Hi Deb! Thank you so much for the wonderful review! We’re thrilled to hear that Taylor and the team have made your insurance experience clear and easy to understand. Being open, honest, and available when you need us is exactly what we strive for. We truly appreciate your trust and kind words—thank you for being part of our agency family! -Taylor Christmas State Farm"
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Amy Carroll

August 11, 2026

5  out of  5
rating by Amy Carroll
"Everyone in our Hilliard location are so friendly and helpful."
We responded:
"Hi Amy! Thank you so much for your kind words! We’re thrilled to hear that our Hilliard team made you feel welcome and was so friendly and helpful. We truly appreciate your support and look forward to seeing you again! -Taylor Christmas State Farm"
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Braxton Musseau

August 7, 2026

5  out of  5
rating by Braxton Musseau
"I have had two occasions to speak with my State Farm agent recently and both times my conversation was with Deanna Shamahs. She handled my questions with patience and made sure I understood the information she provided. I was a transfer from another State Farm office when that agent retired. Thus far, I am very happy with Taylor Christmas State Farm."
We responded:
"Hi Braxton! Thank you so much for sharing your experience! We’re thrilled to hear that Deanna has been patient, helpful, and thorough in answering your questions and making sure you have the information you need. We’re also so glad you made the transition to Taylor Christmas State Farm and are happy with your experience so far. We truly appreciate your trust and look forward to continuing to take great care of you! -Taylor Christmas State Farm"
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ADCasey

August 5, 2026

5  out of  5
rating by ADCasey
"Could not have been more helpful. I was on a tight windowed schedule & they stayed over to assist me & walked me though the entire process. Highly recommend 👍"
We responded:
"Hi! Thank you so much for your kind review! We’re thrilled to hear that our team was able to accommodate your tight schedule and guide you through the entire process. Going the extra mile to help our customers is what we strive for every day. We truly appreciate your recommendation and look forward to assisting you again! -Taylor Christmas State Farm "
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Bonnie McBride

August 5, 2026

5  out of  5
rating by Bonnie McBride
"Jessica was very polite, friendly and professional and especially knowledgeable about the items we discussed!"
We responded:
"Hi Bonnie! Thank you so much for your wonderful feedback! We’re delighted to hear that Jessica was polite, friendly, professional, and knowledgeable. We’ll be sure to share your kind words with her. We truly appreciate your business and look forward to helping you again! -Taylor Christmas State Farm"
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Chris Arnold

August 5, 2026

5  out of  5
rating by Chris Arnold
"My experience with Rebekah was amazing! She was very helpful and east to work with. She made everything easy and had us up and rolling quickly. Very much appreciated!"
We responded:
"Hi Chris! Thank you so much for your wonderful review! We’re thrilled to hear that you had such a great experience with Rebekah. We truly appreciate your kind words about her helpfulness and how smoothly she made the process. We’re so glad we could make everything simple, efficient, and get you up and rolling quickly. We appreciate your business and look forward to serving you again! -Taylor Christmas State Farm"
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bray hut

August 5, 2026

5  out of  5
rating by bray hut
"All the staff at this office are so helpful and they go above and beyond to assist with any needs. They follow up and they are consistent with customer service. Excellent service."
We responded:
"Hi Angela! Thank you so much for your kind words and wonderful review! We’re thrilled to hear that our entire team was able to provide helpful, consistent service and go above and beyond to meet your needs. Following up and taking care of our customers is something we truly value. We greatly appreciate your support and look forward to continuing to provide you with excellent service! -Taylor Christmas State Farm"
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Misty Thomas

August 4, 2026

5  out of  5
rating by Misty Thomas
"It was time to change insurance companies after many years with another agency. Jorgen made the process very seamless! Great customer service at this office, and it's great that we get to support our local small town business! If you're looking for a recommendation on insurance for all your coverage needs, this is the place to go!!"
We responded:
"Hi Misty! Thank you so much for your wonderful review and recommendation! We’re thrilled to hear that Jorgen made your transition to our agency seamless and provided the great customer service we strive for. Supporting our local community and building lasting relationships with our customers means so much to us. We truly appreciate your trust and are grateful for the opportunity to help with all your insurance needs! -Taylor Christmas State Farm"
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Jordyn Sharbono

August 1, 2026

5  out of  5
rating by Jordyn Sharbono
"Wonderful community!! Come on down and see what they have to offer us of Hilliard ! And others in need"
We responded:
"Hi Jordyn! Thank you for your 5 star review! We are excited to be a resource to our community! We look forward to seeing you soon! Taylor Christmas State Farm"
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Lindsy smith

August 1, 2026

5  out of  5
rating by Lindsy smith
"Back to school bash was great !! All these smiling faces made me feel so welcomed ! Love our community 💙💙"
We responded:
"Hi Lindsy! Thank you for your 5-Star Review! We look forward to seeing you soon! -Taylor Christmas State Farm"
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Stephanie Johnson

July 31, 2026

5  out of  5
rating by Stephanie Johnson
"Taylor, Jorgan and the whole team at Taylor Christmas State Farm are great. They are responsive and knowledgeable. Even on the weekends I am able to make changes and get a new policy if I need to. Jorgan today handled my changes seamlessly and took a task off my schedule. I am grateful to have them in our small town."
We responded:
"Hi Stephanie! Thanks so much for the great review! We’re thrilled to hear Taylor, Jorgan, and the whole team have been responsive and knowledgeable—and that weekend help made things easy for you. Jorgan will be happy you noticed how smoothly everything was handled. We’re grateful to serve our small town! -Taylor Christmas State Farm"
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Deven Cagle

July 30, 2026

5  out of  5
rating by Deven Cagle
"Went in for renters insurance, and Deanna was very helpful. Helped us through all the steps and was very thorough in explaining it all. Very good prices too"
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Rayna Lee

July 28, 2026

5  out of  5
rating by Rayna Lee
"I've had a great experience with my State Farm office. Taylor Christmas’ entire team is always friendly, helpful, and down-to-earth. They take the time to answer my questions, explain everything clearly, and genuinely care about their customers. It's so nice working with people who make you feel valued instead of just being another policy number. I highly recommend them!"
We responded:
"Hi Rayna! Thank you so much for the kind words! We’re really glad you’ve had a great experience with our office. Taylor Christmas and the whole team truly enjoy being friendly, helpful, and down-to-earth—taking the time to answer your questions, explain everything clearly, and make you feel genuinely valued. We appreciate your recommendation and are here for you anytime! -Taylor Christmas State Farm"
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Susan Higginbotham

July 24, 2026

5  out of  5
rating by Susan Higginbotham
"Great customer service and the representative was very knowledgeable with what I was needing.
Very pleased with my visit"
We responded:
"Hi Susan! Thank you for the wonderful review! We’re glad you received great customer service and that your representative was able to help with exactly what you needed. We’re so pleased you enjoyed your visit—please don’t hesitate to reach out anytime. -Taylor Christmas State Farm"
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Samantha Patterson

July 23, 2026

5  out of  5
rating by Samantha Patterson
"Some businesses do their job, and then there are businesses that go so far above and beyond that they truly make a lasting impact. ❤️
I cannot say enough wonderful things about the team at Hilliard State Farm. From day one, they have treated our family with kindness, compassion, and genuine care. They've never made us feel like just another policy number—they've made us feel like family.
Every question we've had has been answered with patience, every concern has been handled with professionalism, and every step of the way they've gone far beyond what anyone could ever expect from an insurance agency. They have helped us in ways that weren't even part of their job, simply because they truly care about the people they serve.
In a world where exceptional customer service can be hard to find, Hilliard State Farm is a shining example of what it means to put people first. We are beyond grateful for everything you've done for us, and we will never forget the kindness, dedication, and support you've shown our family.
Thank you for being there when we needed you most. You are appreciated more than words can express!"
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Shana Hayes

July 22, 2026

5  out of  5
rating by Shana Hayes
"Jordan's assistance at getting policy information and making changes was extremely helpful and professional. He made my call a refreshing easy experience. Thank you."
We responded:
"Hi Shana! Thank you so much for your kind words! We’re thrilled to hear Jorgan was extremely helpful in getting you the policy information and making the changes. We’re glad your experience was smooth and professional! -Taylor Christmas State Farm"
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Meagan Cooper

July 10, 2026

5  out of  5
rating by Meagan Cooper
"Went to see Taylor for auto insurance and she was so sweet! Great prices as well. I definitely recommend going to Taylor."
We responded:
"“Hi Meagan! Thank you so much for your wonderful 5-star review! We’re thrilled to hear that Taylor was so sweet and that you found great prices. We truly appreciate your recommendation and look forward to helping you again! -Taylor Christmas State Farm"
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Momof3 kids

July 9, 2026

5  out of  5
rating by Momof3 kids
"I had different issues and questions concerning my car insurance after adding a new vehicle and my 16-year-old son to our plan. Deanna was very helpful, kind, and spent a good chunk of her day working on a plan that would work for me and my family. I appreciated all of her time and effort to help me. I am very pleased with our new insurance plan."
We responded:
"Hi! Thank you so much for your kind review! We’re really glad to hear Deanna was able to help with all your questions after adding your new vehicle and your son to the plan. We truly appreciate the time and effort she put in for you—your satisfaction means a lot. -Taylor Christmas State Farm"
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Rickey Cagle

June 29, 2026

5  out of  5
rating by Rickey Cagle
"My wife had a virtual meeting with Rebekah. She was kind and very knowledgeable. She was also very patient with my wife with the many questions she was asking on behalf of both of us."
We responded:
"Hi Rickey! Thank you so much for your kind review! We’re so happy to hear your wife’s virtual meeting with Rebekah went well. She’s truly kind, knowledgeable, and we’re glad she was able to help with all the questions you both had. We really appreciate you choosing us and look forward to assisting you again soon! -Taylor Christmas State Farm"
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Jennifer Thrift

June 23, 2026

5  out of  5
rating by Jennifer Thrift
"The agent I spoke with Jorgan was very pleasant to go over my new policy with.
Explained clearly what my new policy will include with my Auto insurance"
We responded:
"Hi Jennifer! Thank you for the wonderful 5-star review! We’re so glad Jorgan was pleasant to speak with and that he explained your new auto policy clearly, including what’s included. We appreciate your trust and are here anytime you need help. -Taylor Christmas State Farm"
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Create Test

June 19, 2026

5  out of  5
rating by Create Test
"Best State Farm in town!"
We responded:
"Hi! Thanks for the 5-star review! We’re proud to provide excellent service! -Taylor Christmas State Farm"
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Shinat Crzy

June 19, 2026

5  out of  5
rating by Shinat Crzy
"10/10"
We responded:
"Hi! Thanks for the 5-star review! We’re proud to provide excellent service! -Taylor Christmas State Farm"
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S “Stillsane0U812” H

June 16, 2026

5  out of  5
rating by S “Stillsane0U812” H
"Rebekah is my girl!! She has always been available to take my questions/concerns and responds very quickly!! Would recommend her to handle all your insurance needs & wants!! Thank you, Rebekah!! You're the BEST!! XO"
We responded:
"Hi! Thank you so much for your wonderful 5-star review! We’re thrilled to hear you’ve always been able to reach her quickly with your questions and concerns, and that she’s been so helpful with your insurance needs. We truly appreciate your trust and your recommendation—Rebekah will be so happy to see this. -Taylor Christmas State Farm"